PRIVACY POLICY
Ace Tax Technology, LLC (“Ace Tax Technology”, “we”, “us”, or “our”) is committed to protecting the privacy and security of our users (“you” or “your”). This Privacy Policy outlines our practices regarding the collection, use, security, and disclosure of personal information provided by users of the AceChatbot service. It also describes your rights and choices regarding your personal information.
1. Scope and Consent
This Privacy Policy applies to the AceChatbot service operated by Ace Tax Technology, LLC. By using the AceChatbot service, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us and information we collect through your use of the AceChatbot service, including:
- Personal Information: Your name, contact information (e.g., email address), and any other personal details you choose to provide.
- Chat Transcripts and Queries: Information you provide while interacting with the AceChatbot, including questions and responses related to tax research.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the AceChatbot service.
- Respond to your inquiries and fulfill your requests.
- Comply with legal and regulatory requirements.
- Analyze and understand how our service is used to enhance user experience.
Ace Tax Technology reserves the right to suspend or terminate user access to the AceChatbot service for any violations of this Acceptable Use policy. Users are solely responsible for their actions and any resulting damages or liabilities.
4. Additional U.S. State Disclosures
The following table provides additional information about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in “Information we collect” above, how we use Personal Information in “How we use your information” above, and how we retain Personal Information in “Data Security” and “Data retention and Deletion” below.
| Category of Personal Information | How We Use this Personal Information |
|---|---|
| Identifiers, such as your name, contact details, IP address, and other device identifiers | We may disclose this information to our affiliates, vendors, and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; to corporate administrators of enterprise or team accounts; and to other users and third parties you choose to share it with. |
| Commercial Information, such as your transaction history | We may disclose this information to our affiliates, vendors, and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to corporate administrators of enterprise or team accounts. |
| Network Activity Information, such as Content and how you interact with our Services | We may disclose this information to our affiliates, vendors, and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; to parties involved in Transactions; and to other users and third parties you choose to share it with. |
| Geolocation Data | We may disclose this information to our affiliates, vendors and service providers to process in accordance with our instructions; to law enforcement and other third parties for the legal reasons described above; and to parties involved in Transactions. |
| Your account login credentials and payment card information (Sensitive Personal Information) | We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions. |
5. Data Security
We implement appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely impenetrable.
6. Data Sharing and Disclosure
We do not sell, rent, or otherwise share your personal information with third parties, except as necessary to provide and improve the AceChatbot service, or as required by law. This may include sharing information with third-party service providers that support the operation of the AceChatbot, under strict confidentiality agreements.
7. User Rights and Choices
You have the right to access, correct, or delete your personal information held by us. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at [email protected]
8. Data Retention and Deletion
We retain your personal information for as long as necessary to provide the AceChatbot service and fulfill the transactions you have requested, or for other essential purposes such as complying with legal obligations. You may request the deletion of your data at any time, and we will take reasonable steps to delete it, subject to legal and regulatory requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or through other communication channels.
10. Age Requirement and Parental Consent
The AceChatbot service is intended for users aged 13 and older. Users under the age of 18 require parental or guardian consent to use the service. We take steps to verify parental consent as required by law and to protect the privacy and security of minors’ information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]
By using the AceChatbot service, you acknowledge that you have read and understand this Privacy Policy.